Privacy Policy

Introduction

This privacy policy explains how Quaderma ("we," "our," "us") collects, handles and protects personal information when you visit our website. We are committed to safeguarding the privacy of every visitor and ensuring full compliance with applicable data protection regulations, including the EU General Data Protection Regulation (GDPR).

By accessing or using this website, you acknowledge that you have read and understood this policy.

Who We Are

Quaderma develops and distributes professional photodynamic therapy (PDT) systems for dermatology and aesthetic clinics. Our devices — the Quantum PDT Dual, Flex and Pro — are CE and FDA-certified medical devices conceived by Dr. Nikolay Naydenov MD PhD. This website serves as our primary informational and commercial platform for healthcare professionals, distributors and prospective partners.

Information We Collect

We may collect personal data in the following circumstances:

When you contact us directly — If you use our contact or support forms, we may collect your name, email address, phone number, clinic or business name, country of practice and the content of your message.

When you request product information — If you enquire about our devices, pricing or partnership opportunities, we collect the details you voluntarily provide in order to respond to your request.

Automatically through your visit — When you browse our website, certain technical data may be collected automatically, including your IP address, browser type, operating system, referring URL, pages viewed, time spent on each page and general geographic region. This data is collected through cookies and analytics tools and is used in aggregate form to improve website performance.

We do not collect sensitive personal data such as health records, financial information or government identifiers through this website.

How We Use Your Information

Personal information collected through this website is used exclusively for the following purposes:

• To respond to your enquiries, questions or support requests
• To provide you with information about our PDT systems, clinical protocols and partnership opportunities
• To improve our website's functionality, content and user experience
• To analyse aggregate traffic patterns and site usage
• To comply with legal obligations where applicable

We will never sell, rent or trade your personal information to third parties. Your data may be shared only with trusted service providers who assist us in operating this website, and only to the extent necessary for them to perform those services on our behalf.

Cookies and Tracking

Our website uses cookies — small data files stored on your device — to facilitate core site functionality and to understand how visitors interact with our content.

Essential cookies — These are necessary for the website to function correctly, including navigation, page loading and form submissions.

Analytics cookies — We use Google Analytics to gather anonymised, aggregate data about visitor behaviour. This helps us understand which pages are most visited, how users navigate the site and where improvements can be made. Google Analytics does not collect personally identifiable information. You can learn more about how Google handles data at google.com/policies/privacy.

If you prefer not to accept cookies, you can adjust your browser settings to block or delete them. Please note that disabling certain cookies may affect your experience on this website.

Third-Party Links

Our website may contain links to external websites, including regulatory bodies, certification organisations, partner platforms or social media channels. These links are provided for your convenience and reference only.

We do not control the content or privacy practices of external websites and accept no responsibility for their policies. We encourage you to review the privacy policy of any third-party site before providing personal information.

Social Media

Quaderma may maintain a presence on social media platforms to share product updates, clinical information and industry news. Any interaction you have with us through social media is governed by the respective platform's own terms and privacy policy.

We will never ask you to share personal, medical or sensitive information through social media channels. If you need to discuss confidential matters, please contact us directly through our website's contact form or by email.

Data Retention

We retain personal information only for as long as it is necessary to fulfil the purpose for which it was collected — typically for the duration of our correspondence or business relationship with you. Once your data is no longer required, it will be securely deleted or anonymised.

Your Rights

Under applicable data protection laws, including the GDPR, you have the right to:

• Access the personal data we hold about you
• Rectify any inaccurate or incomplete information
• Erase your personal data where there is no legitimate reason for us to continue holding it
• Restrict or object to the processing of your data in certain circumstances
• Request portability of your data in a structured, machine-readable format
• Withdraw consent at any time where processing is based on your consent

To exercise any of these rights, please contact us using the details on our Contact page. We will respond to your request within 30 days.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.

Children's Privacy

This website is intended for healthcare professionals, business partners and adults with a professional interest in photodynamic therapy. We do not knowingly collect personal information from individuals under the age of 16. If you believe that a minor has provided us with personal data, please contact us and we will take steps to delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology or legal requirements. Any updates will be published on this page with a revised "last updated" date. We encourage you to review this policy periodically.

Contact

If you have any questions or concerns about this privacy policy or how your data is handled, please reach out to us through our Contact page.

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